No. Customers can shop online or visit our Houston showroom. We serve salon owners, spa owners, barbers, stylists, estheticians, students, and anyone looking for professional salon, spa, barber, and beauty supplies.

Yes. We focus on offering professional salon and spa products, tools, furniture, and equipment at competitive wholesale pricing.

Yes. For larger orders, salon buildouts, schools, spas, or distributor inquiries, please contact us directly so we can review your needs. You can also register for a pro-account at salonwholesalerpro.com.

Yes. Our team can help you compare products, choose the right equipment, and find the best fit for your salon, spa, barber shop, or treatment room.

Yes. We offer Shop Pay. Financing availability may vary. Please contact us directly to ask about current options for larger equipment purchases.

We accept Visa, Mastercard, Discover, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, and Venmo. For large equipment purchases or special orders, contact us for assistance.

Yes. You can call us: 713-532-1111 or text us: 713-532-1111 during business hours for help placing an order or choosing products.

Yes. Orders can be placed directly through our website at salonwholesaler.com.

All orders ship from our warehouse and showroom in Houston, Texas.

Yes. We offer free shipping on eligible non-freight orders over $200. Some select head spa equipment may also qualify for free shipping. Freight items, oversized items, and special orders may have different shipping terms.

Shipping time depends on the product, destination, and shipping method. Once your order ships, you will receive tracking information when available.

Yes. We ship to customers outside of Texas. Shipping availability and costs may vary by product and destination.

Yes. Please contact us directly for international shipping and order questions. Availability depends on the item, destination, carrier options, and customs requirements.

Expedited shipping may be available for some products. Contact us before placing your order if you need an item by a specific date.

Large, heavy, or oversized items such as salon furniture, spa equipment, head spa beds, shampoo stations, treatment beds, and certain machines may ship by freight carrier.

Freight delivery is different from standard package delivery. Once the freight carrier receives your shipment, they will contact you to schedule a delivery appointment. You must be available at the scheduled delivery time to inspect and receive the shipment.

No. Standard freight delivery is curbside or loading-dock delivery only. It does not include inside delivery, unpacking, assembly, installation, or white-glove service unless specifically arranged in advance.

Yes. Freight items are often large and heavy. Please make sure you have enough people available to safely move the item from the curbside or loading dock into your space.

No. A loading dock is helpful but not always required. If you do not have a loading dock, let us know before shipment so we can help review delivery options.

Before signing for the shipment, inspect the outside of the crate, pallet, or packaging carefully. Look for dents, tears, punctures, crushed corners, missing items, or signs of mishandling.

Yes. We strongly recommend recording the delivery and unboxing process. Video and photos help document the condition of the shipment and may be required if there is a damage claim.

If you see damage, note it clearly with the carrier before signing. Take photos and video immediately. Contact Salon & Spa Wholesaler within 24 hours so we can help review the situation.

Contact us within 24 hours of delivery with photos, videos, your order number, and a description of the issue. Keep all packaging until the issue is resolved.

Yes. If the damage appears severe, contact us immediately for guidance. If you refuse a shipment without contacting us, return freight or additional fees may apply.

Yes. However, address changes after shipment may cause delays and additional carrier fees. Contact us as soon as possible if you need to update delivery information.

Missed freight appointments may result in storage, redelivery, or other carrier fees. Please make sure someone is available at the scheduled delivery time.

Return eligibility depends on the item, condition, and timing. Please contact us with your order number before sending anything back.

No. Opened, used, damaged, or unsellable products are not eligible for return.

No. Furniture, equipment, freight items, assembled items, used items, and special-order products are not returnable. Please contact us before purchasing if you have questions about return options.

Yes. Orders may be canceled only if they have not yet shipped, been processed, or been prepared for pickup. Contact us immediately if you need to cancel.

No. Once a freight order has shipped, cancellation is not possible. Return freight, restocking fees, or carrier charges may apply.

Contact us as soon as possible. If the order has not shipped, we may be able to help update it. If it has already shipped, return or exchange eligibility will depend on the item and condition.

Please contact us with your order number, photos of the item received, and photos of the packaging. We will review the issue and help resolve it.

If tracking shows a problem or your package appears lost, contact us so we can help review the shipment with the carrier.

Return shipping responsibility depends on the reason for the return and the item involved. Contact us before sending anything back.

Refund timing depends on the payment method, item inspection, and processing time. Once approved, refunds are issued back to the original payment method when possible.

Many equipment products include warranty coverage. Warranty terms vary by product. Please review the product page or contact us before purchasing if warranty coverage is important for your order.

Some qualifying equipment (ie, head spas) includes a 1-year pump warranty. Coverage depends on the product and issue. Contact us with your order details for warranty support.

No. We do not offer installation at this time.

Some products may require assembly. Standard shipping and freight delivery do not include assembly unless arranged separately. Head spa units ship fully assembled, but most models still require professional installation.

No. We offer service support for many types of salon and spa equipment. Contact us with the product details, issue, and purchase information so we can guide you.

Yes. Replacement parts may be available for select products. Contact us with photos, model information, and your order number if available.

Call us: 713-532-1111 or text us: 713-532-1111 or email sales@salonwholesaler.com. Include photos, videos, product details, and a clear description of the issue.

Yes. We can help with product recommendations for new salons, spas, barber shops, treatment rooms, and head spa service setups.

Japanese head spa equipment is used for scalp treatments, shampoo services, massage, cleansing, relaxation, and hair-care services. It may include head spa beds, shampoo bowls, portable head spa units, water circulation systems, and related accessories.

A head spa bed is a professional treatment bed designed for scalp, shampoo, relaxation, and head spa services. It allows the client to recline while the provider performs scalp and hair treatments.

A head spa bed is the full reclining treatment setup. A head spa sink or bowl is the washing basin or water station used during the treatment. Some setups are built-in, while others are portable.

Portable or non-plumbed head spa equipment may use tanks, hoses, or movable components and may not require permanent plumbing. Plumbed equipment connects directly to water and drainage. The best option depends on your space, service menu, budget, and plumbing setup.

No. Some portable/non-plumbed models, such as 6114P, do not require permanent plumbing. Plumbed units require hot water, cold water, and a drain connection. Always review the product details and have a plumber or contractor confirm requirements before purchase or installation.

A basic head spa setup may include a head spa bed or treatment bed, shampoo bowl or sink, water source, drainage solution, towels, scalp treatment products, hair-care products, and cleaning supplies. Your exact setup depends on the services you plan to offer.

Yes. We carry head spa equipment for professional salons, spas, and treatment rooms.

Space requirements vary by model. Be sure to measure your room, doorways, hallways, and treatment area before ordering. Leave room for the provider to move around the bed comfortably

Yes. Always measure your entry points before ordering large equipment.

Yes. Head spa beds arrive fully assembled. Depending on the model and site requirements, some may still require professional installation, plumbing, electrical setup, or final connection by a qualified professional.

Always remove hair, residue, product buildup, and water after services. Regular cleaning helps extend the life of the equipment and keeps the services sanitary.

Yes. Replacement parts are available. Contact us with your order number, photos, and model information.

Yes. Many salons add head spa services as premium treatments because they can be offered as standalone services or added to hair, scalp, facial, or relaxation appointments.

Our showroom is located at: Salon & Spa Wholesaler, 8750 Westpark Drive, Houston, TX 77063

Our showroom is open Monday through Friday, 9:00 AM to 5:00 PM Central Time.

Yes. Our Houston showroom allows customers to view many products and equipment options in person. Contact us before visiting if you are looking for a specific item or model.

Yes. Local pickup is available. Customers can visit our showroom at 8750 Westpark Drive, Houston, TX 77063. For large equipment or showroom pickup, contact us before visiting so the team can help prepare and review the best pickup option.

Yes. Local delivery may be available for certain products and orders. Contact us directly to discuss your location and items.

You can call us: 713-532-1111 or text us: 713-532-1111 or email sales@salonwholesaler.com

Yes. We offer free education opportunities for beauty professionals and customers. Select classes that require a fee will be noted on the class schedule.

Classes are commonly promoted for Mondays, but schedules may change. Please check our current class schedule for upcoming dates.

Visit our Free Education page or contact us for the latest class schedule and registration details.

Class topics may include product education, hair color, treatments, styling, barbering, spa services, and other professional beauty education.

No. Requirements may vary by class. Check the event details or contact us before attending.

We carry a wide variety of professional salon, spa, barber, beauty, and equipment brands. Product availability may change, so browse our website or contact us if you are looking for a specific brand.

Yes. We sell professional salon, spa, barber, and beauty products from trusted suppliers and brands.

Yes. We carry professional hair color, lightener, developers, toners, treatments, and related color supplies.

Yes. We carry professional hair-care and styling products for salons, stylists, and retail use.

Yes. We carry barber tools such as clippers, trimmers, shavers, combs, brushes, blades, and accessories.

Yes. We carry spa, facial, skincare, waxing, spray tan, and treatment-room supplies.

Yes. We carry salon chairs, shampoo bowls, trolleys, carts, treatment beds, stools, mats, and other furniture and equipment.

Yes. We carry retail products that salons and spas can resell to their clients.

We regularly update our product selection. Check our website, visit the showroom, or contact us for new arrivals and current specials.

You can call us: 713-532-1111 or text us: 713-532-1111, email us: sales@salonwholesaler.com, or visit our Houston showroom during business hours.

Please include your name, order number if available, product name, photos or videos if relevant, and a clear description of what you need help with.