Terms and Conditions

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Please inspect shipment prior to signing for it. In case of any damage to packaging, please refuse product. Once packages have been signed for, Salon wholesalers relinquish all responsibility for damaged items. Please inspect all items carefully within 48 hours. Claims for damaged/missing items must be received within 2 business days of receipt of merchandise.If you are not satisfieded with any product purchased from Salon & Spa Wholesalers, please notify us within 48 hours (2) business days of in-store purchase or delivered receipt. All new merchandise must be returned within 30 days from the date customer takes delivery of items, and are subject to a restocking fee of 25% and buyer’s payment of all shipping and/or delivery fees. All orders stored at our warehouse are subject to 25% restocking fee if canceled.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Salon and Spa Wholesaler. The collective work includes works that are licensed to Salon and Spa Wholesaler. Copyright 2003, Salon and Spa Wholesaler ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Salon and Spa Wholesaler or purchasing Salon and Spa Wholesaler products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Salon and Spa Wholesaler or to purchase Salon and Spa Wholesaler products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Salon and Spa Wholesaler. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Salon and Spa Wholesaler used in the site are trademarks or registered trademarks of Salon and Spa Wholesaler.

Email Disclaimer
Your purchase at Salon and Spa Wholesaler order, by providing your email, gives you the opportunity to receive email coupons and newsletters from Salon and Spa Wholesaler and our other company site ShivaLab.com. You may opt out of these emails by clicking the available link on the email received. At any time you have the ability to unsubscribe from our mailing list. We never sell your list, email, or name to any third party.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Salon and Spa Wholesaler disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Salon and Spa Wholesaler does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Salon and Spa Wholesaler does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Salon and Spa Wholesaler shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Salon and Spa Wholesaler has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.Typographical Errors
In the event that a Salon and Spa Wholesaler product is mistakenly listed at an incorrect price, Salon and Spa Wholesaler reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Salon and Spa Wholesaler reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Salon and Spa Wholesaler shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Salon and Spa Wholesaler without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Salon and Spa Wholesaler may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Salon and Spa Wholesaler.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Salon and Spa Wholesaler products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Salon and Spa Wholesaler products) must be commenced within one (1) year after the claim or cause of action arises. Salon and Spa Wholesaler's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Salon and Spa Wholesaler may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Salon and Spa Wholesaler or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Salon and Spa Wholesaler does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Salon and Spa Wholesaler is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Salon and Spa Wholesaler reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Salon and Spa Wholesaler in its sole discretion.

You agree to indemnify, defend, and hold harmless Salon and Spa Wholesaler, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Salon and Spa Wholesaler may link to sites operated by third parties. However, even if the third party is affiliated with Salon and Spa Wholesaler, Salon and Spa Wholesaler has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Salon and Spa Wholesaler. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Salon and Spa Wholesaler seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Equipment Damaged by Shipping Company
Any damages to merchandise caused by the shipping company, must be reported within 48 hrs to salon wholesaler and customer must refuse the merchandise at the time of delivery.
Warranties & Repair
All items sold by Salon Wholesalers are warranted solely by the manufacturer/distributor, except "direct import" a/k/a IMP items. All items needing repair (other than IMP) should be sent to the manufacturer/distributor directly for service. Salon Wholesalers is not liable if the manufacturer/distributor fails to perform warranty service.
For IMP items only, Salon Wholesalers provides a warranty identical to the provisions and limitations of the manufacturer's warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer's warranty or one (1) year, whichever is less, except hydraulic pump for limited 90 Days to 2 years depend on hydraulic pump model. Shampoo unit fixtures and parts have a warranty period of 90 days. Ceramic flat irons have a warranty period of 60 days. Equipment parts and accessories have a warranty period of 30 days. ALL equipment and salon furniture are to be used and operated by qualified, trained, licensed professionals ONLY. Your warranty card and/or sales slip must accompany all items. Used equipment has no warranty.


Salon Wholesalers is NOT liable for any improper use of equipment and furniture. Salon Wholesalers does not warrant on color variation over wood, fabric, and laminated materials. Fabrics and laminated materials are not warranted against wear, fading, staining, soiling, crushing, peeling, chipping, or all of which are influenced by the user created environment or to the care of which the product is exposed during use. This limited warranty does not cover the damage caused in transit, improper installation, excessive use, or alteration. All warranties are limited to repair or replacement, to the original purchaser, and remain at our discretion. Accessories and replacement parts may be available for purchase on select merchandise. Extended warranties are available on selected items. Use of replacement parts provided by other manufacturers, or, not authorized by Salon Wholesalers may affect equipment performance and voids all product warranties. Warranty service is provided by Salon Wholesalers and requires that the product(s) be shipped and delivered to our authorized service agent for repair. The warranty does NOT cover shipping charges to and from our repair centers. Customers must receive an Authorization for Repair (AR) number before shipping merchandise to our service center. All repaired items will be returned to the customer either by UPS, FedEx, or through a commercial trucking company.
The merchandise of Salon & Spa Wholesalers is designed and distributed for professional use only and must be installed by a licensed professional only. A Licensed plumber must install all shampoo bowls, backwash units and pedicure spas. In addition, all items that are affixed to a permanent structure (i.e. wall arms) must be done so by a licensed professional/contractor. Proof of such installations must be supported by a copy of a paid invoice by the contractor and/or plumber. Failure to follow the above instructions will render any and all warranties null and void.